Customization Process
Step 1
Quick Consultation
Fast Response, Clear Communication
Reach us via phone, email, or live chat. Our expert team will work 1-on-1 with you to
understand your product needs (type, usage, OEM/ODM details, materials, etc.).
Quote in 30 minutes – You’ll receive a transparent quote including material specs,
craft details, unit price, and optional samples for your reference.

Step 2
Sample Confirmation
Try Before You Order
Standard Samples: Free material or process samples (just cover shipping). Dispatched
within 24h, with inspection reports if applicable.
Custom Samples: 3D renderings for your approval before production. Charges (if any)
are clearly stated.
We offer up to 3 free sample revisions (non-structural) to ensure satisfaction before you sign off on the final sample.

Step 3
Order Production
Strict QC, Transparent Progress
Once the contract is signed based on the approved sample, we begin production
upon deposit.
Each process (cutting, forming, assembling) is quality-checked and documented.
You’ll receive progress reports and QC photos throughout.

Step 4
Inspection & Shipping
Verified Quality, On-Time Delivery
OAll products undergo 100% inspection before shipment. We provide quality reports
and support on-site or video inspection.
After final payment, goods ship within 24h with packing lists, QC reports, after-sales
contact, and tracking links.

Step 5
After-Sales & Reorder
Ongoing Support, VIP Benefits
Warranty: If non-transport damage occurs, we offer free return/exchange within
7 days, repair within 15 days, and lifetime technical support.
Reorder Benefits: Skip sampling and get priority production, 15-minute fast quotes,
and 5% off for loyal customers (with volume milestones).

Custom Order Form
From consultation to after-sales, a dedicated team ensures a worry-free experience.1-hour response, 24-hour solution for any quality issue. Let’s build a long-term partnership backed by premium service and proven quality.